I remembered I had a 10 year warranty on my mattress. It was determined the pain was due to a support-failed mattress. Because of the lack of support and increased pain I had to go back to the hospital. When I got home from the hospital I couldn't use my bed at all because of the sagging (no support for my back). Last month I had 4 more levels on my back fused. I was told that the mattress came with a 10 year warranty.Ībout 12 months ago the mattress started to sag both horizontally and vertically, became lopsided, and had a huge body impression sag. Prior to lower lumbar double fusion surgery I purchased an $1800 Serta Pillow Top mattress in 2011 at RC Willey in Orem, UT. DO NOT BUY ANYTHING FROM RC WILLEY Read full review of RC Willey Home Furnishings

Beware of buying any thing from RC Willey because all they want is your money & could care less about you after they get it. I'm sure they would not be working there anymore. This company has no clue when it comes to customer service I'm sure if your CEO found out that this is the way you consistently lie to your customers. Today my wife received a phone call from someone at Rc Willey and was told that our end tables that we were told were in are now not in & that the truck was in an accident which is why the tables haven't shown up when we were already told that they were in. Never received a phone call again from anyone after a week I had to come down to the store spoke to a manager who really didn't care if I was ever going to receive my items and never even apologized for no one ever calling to update us on what was going on. This time I was told the End tables have arrived still waiting on the coffee table was told it was on back order and would come in again in couple of days. A couple days went by never received a phone call from anyone again, once again I had to call to see where my furniture was. I had to call and was told that they had not come in and they would be there in a couple days. Was told it would be there on October 26th 2015, That day came and we never received a phone call from anyone not our salesperson nor a manager stating that our items were in. Read full review of RC Willey Home FurnishingsĪbout 8 weeks ago my wife & I went to Rc Willey in Reno, NV and purchased 2 End tables & a Coffee table.

The salesperson at Ashley Furniture would like to thank you for sending another customer their way. So for their dishonest business practices and very very poor customer service they lost out on a several thousand dollars cash sale and Ashley Furniture gained a new customer this day and we ended up with nicer and better quality furniture and saved a thousand off our entire purchase. When I questioned them about it they said I was mistaken and it was reduced from 1100 to 949.00 and when I showed the salesman the picture proving they didn't reduce the furniture and that it was never 1100.00 they got defensive and management called me a lair in a round about way and questioned the the picture if it was real or not. and went to purchase the furniture and noticed they never reduced the price a single penny, all they did was placed a sale tag on it. When the day of the Sale came we drove about a hour to RC Willey in Draper UT. Went into RC Willey and found a entire living room worth of furniture and was told they were going to have a big Memorial Day Sale starting May 16th so I took a picture of what I wanted including the price tags and decided to wait two weeks for the sale.

Rc wiley sofa tables